Software

  • HIAMS

    The W.D.M. Limited Highway Infrastructure Asset Management System (HIAMS) is a proven suite of applications enabling Highway Authorities and their Contractors to manage all facets of the road.

    HIAMS modules link functions including asset management, collisions, customer enquiries, defects, structures, routine maintenance and works orders, street works, street lighting, UKPMS and more into a single integrated system.  The GUI centred around digital mapping makes accessing and reporting data simple and intuitive.

    Clients can choose HIAMS modules to meet their requirements; meaning that systems can range from a single module to the full 24.  To ease the procurement process, HIAMS can be purchased through the UK Government’s G-Cloud.

KEY FEATURES

Cloud Hosting

HIAMS is delivered using Browser-based web applications using SSL (TLS 1.2). Most modern workstation, laptop, notebook and tablet hardware can be used to access the application including Windows 10, IOS devices (iMac, iPad, iPhone) and Android (Tablet, Phone).

HIAMS utilises Amazon Web Services (AWS) Virtual Private Cloud (VPC). It is managed by WDM® as part of their ISO/IEC 27001:2013 Information Security Management System. The hosting environment is split into 3 logical layers:

•  A front-end comprising of single sign-on federated services connection points and Web Application load balancers.

•  An application layer comprising of multi-zone Elastic Cloud Compute (EC2) IIS Web Application Servers.

•  A back-end Relational Database Service (RDS) utilising a Multi-AZ (Multiple Availability Zone) SQL Server Deployment.

Mobile Working

Mobile working is a key driving force for the direction and focus of HIAMS. Its mobile working solution software is cross platform compatible.  This allows users to choose from a range of devices. We recognise the challenges that network availability still presents which has resulted in our products offering online and offline capabilities without the need for the user to manage between the two. Offline capabilities include:

•  Mapping – relevant map tiles are downloaded to the device and cached, in the event of a network or signal loss these tiles are still available to the user.

•  Items completed/recorded whilst offline are held until the connection is re-established. The software will automatically reattempt to upload once a new connection is made available.

•  Photographs - The device's camera and camera roll are directly accessed from the mobile software.

Performance and reporting

HIAMS seamlessly integrates 3rd party reporting tools such as Microsoft Power BI within its applications to provide custom, dashboard and summary reports. These reports can be created either by users or WDM® and then embedded within the application for general users to interrogate, either through a simple click and deliver process or through scheduled email delivery.

In addition, the HIAMS Dashboard app allows users to create and display different dashboards. Each dashboard can be assigned to an individual user or user group and can consist of any number of charts comprising of three different types of dashboard objects, text, Scalable Vector Graphics (svg) and charts (line, bar, pie and doughnut charts).

National Street Gazetteer

The NSG is a fundamental cornerstone of the WDM’s Highway Infrastructure Asset Management System and provides national and local highway authorities the proven functionality to update and maintain their highway network. NSG Manager is fully compliant to import / update data from the NSG hub in the latest national current formats.

more

Customer Services

The WDM® Customer Services System module has been designed to control front line customer contact, e.g. call centre operations. The system allows an enquiry or complaint to be recorded and generates the required actions to ensure the enquiry receives a prompt response.

more

Environmental Landscape

Environmental Landscape Manager (ELM) enables the management of environmental inventory items: trees, verges, planted areas etc. It provides a simple map interface for data collection / inspections, fully user customisable attributes, data tabs and pick lists and an integrated map interface for data collection & viewing.

more

Lighting Management System

The WDM® Lighting Management System (LMS) module has been designed to provide a complete solution for managing both planned and unplanned maintenance operations for road and highway and other public lighting using the latest map based techniques.

more

Pavement Management

The WDM® Pavement Management System (WDM® PMS) module provides a complete solution to pavement maintenance from input and processing of raw survey data through to treatment selection, budgeting and repair history.

more

Routine Maintenance

The WDM® Routine Maintenance System (RMS) module has been designed to provide a complete solution for managing both Cyclic and Non-cyclic maintenance operations using the latest map based techniques.

more

Street Works

The WDM® Street Works Management System (SWMS) contains full ETON v6 compatibility for managing notices from all undertakers and interested highway authorities and a direct interface with the RMS to send notices for their Term Maintenance Contract.

more

Structures

WDM® Structures Management System (SMS) module is available as a separate low cost standalone product but is also capable of operating within an integrated WDM® Management System to provide integration between Structures and Highways.

more