Public Information Portal

Give the public real-time visibility into your network.

Keep the Public Informed with WDM’s Live Information Portal

WDM’s Public Information Portal (PIP) provides a live, web-based view of highways activity – helping authorities share updates, works, and incident responses directly with residents and road users.

Designed to improve transparency and reduce inbound enquiries, the portal lets users see what’s happening in their area, including inspections, defects, and planned maintenance. It’s powered by real-time data from your WDM system and configured to your network, branding, and communication needs.

What this module helps you do

  • Share live updates on works, inspections, and reported issues
  • Reduce duplicate enquiries by making information self-serve
  • Improve public trust and stakeholder visibility
  • Integrate seamlessly with WDM’s reactive and planned maintenance tools
  • Customise the map, filters, and view based on your area’s needs

Key Features

  • 1

    Live Web Mapping

    Show live defects, inspections, and works data on an interactive map powered by your WDM system.

  • 2

    Self-Serve Enquiry Filtering

    Allow residents to search by street name, postcode, or category to view relevant information.

  • 3

    Real-Time Status Indicators

    Display case status (e.g. reported, inspected, completed) with clear visual indicators.

  • 4

    Custom Configuration

    Tailor what is shown, how it looks, and how often it updates – all under your authority’s branding.

  • 5

    Mobile-Friendly Interface

    Optimised for mobile and tablet use so users can access updates anytime, anywhere.

Jump to other modules in this collection

Speak to a software expert

Let’s help you open up your network data to the public in a way that reduces overhead, builds trust, and keeps your residents informed.

Explore the connected system

WDM software is modular by design – but most powerful when combined. These collections integrate seamlessly to create one intelligent, joined-up platform:

  • Contract & Claims Management

    Align public data with claims management and response times.

  • Pavement Management Systems

    Link performance to scheme outcomes and surface treatment strategies.

  • Asset & Network Management

    Share condition-related information without exposing sensitive asset data.